Customer Care
Every order ships free and fully insured with signature confirmation. Ready to ship rings leave our atelier in 2 to 4 business days, made to order pieces in 7 to 10 business days. Overnight priority is available at checkout.
Your ring arrives in plain outer packaging, so nobody knows what is inside. Inside, it rests in our signature velvet ring box with its diamond certificate.
Not perfect? Return any unworn, unengraved ring within 30 days for a full refund. We send a prepaid, insured return label.
If the fit is not right, we resize free of charge within 60 days of delivery.
We cover manufacturing defects for life, plus complimentary yearly cleaning and prong inspection.